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Returns & Exchanges
We offer a 30-day return policy for unused and unopened items in their original packaging. For hygiene reasons, used beauty devices cannot be returned unless faulty.
1
Initiate Request
Contact our support team or use our online portal to request a Return Merchandise Authorization (RMA) number.
2
Pack Securely
Place the item in its original brand packaging and secure it inside a sturdy shipping box to prevent damage.
3
Label and Post
Attach the provided return label to your package and drop it off at your nearest authorized carrier location.
4
Inspection and Refund
Once received, our technicians will inspect the device. Approved refunds will be processed to your original payment method within 5-10 business days.
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30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing